Built by technicians, run like an enterprise.
A repair experience built around clear diagnosis, transparent next steps and customer visibility.
Phone Fix Group began with a simple frustration: device repair was opaque, slow and inconsistent. Customers had no idea what was happening to their phone once it disappeared behind a counter.
We rebuilt the experience around a single ticket. Every device we accept is photographed, diagnosed and logged into our own platform — the same system that runs our point of sale, inventory, warranty and accounting. That means any branch can pick up your repair, and you can check its status at any hour from your phone.
Today the public service catalogue covers everything from screen and battery replacement to micro-soldering and data recovery.
One visible journey
From choosing a device to tracking a repair, customers can move through the existing public experience without losing context.
See repair resultsWhat we stand for
Transparency
Written diagnostics, upfront pricing and a ticket you can track in real time — no surprises at pickup.
Craftsmanship
Certified parts, calibrated tooling and board-level capability that most retail chains outsource.
Local teams
Every branch is staffed by trained technicians who own the repair from intake to hand-off.
Responsibility
Batteries and boards are recycled through certified e-waste partners on every service.