What's covered
- Failure of any part we supplied
- Faults caused by our workmanship
- Re-diagnosis of the same fault, free of charge
- Warranty honoured at any Dr Phone Fix Group hub worldwide
Warranty
A warranty that travels with you.
Register nothing, keep no paperwork. Your repair is logged on our global platform and honoured at any hub in the network.
| Device type | Cover | Applies to |
|---|---|---|
| Phones & tablets | 12 months | Screens, batteries, ports, cameras and board-level work. |
| Laptops & desktops | 12 months | Panels, keyboards, batteries, thermal service and logic boards. |
| Consoles | 6 months | HDMI ports, power supplies, drives and thermal service. |
| Wearables | 6 months | Screens, batteries and water-resistance resealing. |
| Drones | 6 months | Gimbals, arms, motors and shell rebuilds. |
| Data recovery | Assessment guarantee | No meaningful recovery, no recovery fee. |
What's not covered
- New accidental damage after collection
- Liquid ingress occurring after the repair
- Faults unrelated to the work performed
- Damage from a subsequent third-party repair
Making a warranty claim
Bring the device to any Dr Phone Fix Group branch with your ticket number, or start a claim through the Customer Portal. We re-diagnose free of charge and, where the fault falls within cover, repair it at no cost.