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Warranty

A warranty that travels with you.

Register nothing, keep no paperwork. Your repair is logged on our global platform and honoured at any hub in the network.

Phones & tablets

12 months

Screens, batteries, ports, cameras and board-level work.

Laptops & desktops

12 months

Panels, keyboards, batteries, thermal service and logic boards.

Consoles

6 months

HDMI ports, power supplies, drives and thermal service.

Wearables

6 months

Screens, batteries and water-resistance resealing.

Drones

6 months

Gimbals, arms, motors and shell rebuilds.

Data recovery

Assessment

Ask a branch to confirm the available recovery service and applicable terms.

What's covered

  • Failure of any part we supplied
  • Faults caused by our workmanship
  • Re-diagnosis of the same fault, free of charge
  • Warranty honoured at any Phone Fix Group hub worldwide

What's not covered

  • New accidental damage after collection
  • Liquid ingress occurring after the repair
  • Faults unrelated to the work performed
  • Damage from a subsequent third-party repair

Making a warranty claim

Bring the device to any Phone Fix Group branch with your ticket number, or start a claim through the Customer Portal. We re-diagnose free of charge and, where the fault falls within cover, repair it at no cost.