Phones & tablets
12 months
Screens, batteries, ports, cameras and board-level work.
Register nothing, keep no paperwork. Your repair is logged on our global platform and honoured at any hub in the network.
| Device type | Cover | Applies to |
|---|---|---|
| Phones & tablets | 12 months | Screens, batteries, ports, cameras and board-level work. |
| Laptops & desktops | 12 months | Panels, keyboards, batteries, thermal service and logic boards. |
| Consoles | 6 months | HDMI ports, power supplies, drives and thermal service. |
| Wearables | 6 months | Screens, batteries and water-resistance resealing. |
| Drones | 6 months | Gimbals, arms, motors and shell rebuilds. |
| Data recovery | Assessment | Ask a branch to confirm the available recovery service and applicable terms. |
12 months
Screens, batteries, ports, cameras and board-level work.
12 months
Panels, keyboards, batteries, thermal service and logic boards.
6 months
HDMI ports, power supplies, drives and thermal service.
6 months
Screens, batteries and water-resistance resealing.
6 months
Gimbals, arms, motors and shell rebuilds.
Assessment
Ask a branch to confirm the available recovery service and applicable terms.
Bring the device to any Phone Fix Group branch with your ticket number, or start a claim through the Customer Portal. We re-diagnose free of charge and, where the fault falls within cover, repair it at no cost.