Diagnosing
Your device is with a technician for inspection. A fixed quote follows shortly.
Track your repair
Follow your device from intake to handover.
Every repair is tracked live on the same platform our branches run. All you need is your ticket number and the phone number on the ticket.
What each status means
Awaiting approval
We've quoted the repair and are waiting for your go-ahead before any work starts.
In repair
Work is underway on the bench, using OEM-grade parts and calibrated tooling.
Ready for pickup
QA passed and your device is waiting at your branch — or on its way back by courier.