Contracted SLAs
4-hour response and next-business-day repair targets, measured and reported against every month.
One SLA-backed contract replaces a patchwork of local repair shops — with loan pools, insured logistics, API integration and reporting your finance team can actually use.
4-hour response and next-business-day repair targets, measured and reported against every month.
Scheduled collection and return across every site, with tracked chain-of-custody at each handover.
Create and track repair tickets directly from your ITSM or asset system through our REST API and webhooks.
Signed custody records, restricted-access benches and certified data destruction with documentation.
One agreement, one invoice, consistent pricing across every country you operate in.
Failure rates by model and site, cost per device and downtime trends delivered as a quarterly review.
From a fifty-device startup to a fleet spread across three continents, the operating model is the same: predictable pricing, measured turnaround, one point of contact.
Field teams, sales forces and hybrid workforces where a dead device means a missed day of revenue.
Classroom tablet and Chromebook programmes with bulk turnaround windows aligned to term dates.
Procurement-compliant contracts with full audit trails and certified data destruction.
POS terminals, handhelds and tablets serviced overnight so trading hours are never affected.
We review your model mix, age profile and failure history, then deliver a written plan with projected cost of ownership and downtime savings. No commitment required.