Managing a device fleet across 100 branches without losing your mind
Downtime, not repair cost, is the real expense in a corporate fleet. Here is the operating model our enterprise clients use.
When a field technician's phone dies, the cost is not the screen. It is the visit that did not happen, the SLA that slipped and the customer who called head office.
Three levers that matter
Loan-unit pools sized to your failure rate, a single ticketing API so device faults appear in your own service desk, and consolidated reporting that shows which sites and which models break most often.
Our clients typically cut device downtime by half in the first quarter simply by replacing ad-hoc local repair shops with one SLA-backed contract and a shared portal.
Getting started
Business Services runs a free fleet audit: model mix, age profile, failure history and projected cost of ownership, delivered as a written plan you can take to finance.